Direct Channels

Connect with our team

Counter communication hours run daily from 08:00 to 21:00. Responses to general guest enquiries and franchise applications are handled within one business day.

08:00–21:00

Daily counter hours

< 24 hrs

Enquiry response time

Live

Digital support active

Start a Conversation

General feedback and franchise vetting

Select your enquiry type below. Whether you are scouting our daily counter rotation or evaluating multi-unit franchise opportunities, our team responds directly.

Flagship Counters

Visit our retail locations

Flagship 01

Downtown urban counter open daily

Transit Hub

High-footprint pedestrian station

Corporate

franchise@latticeandpearl.com